Start or Stop Service

New Account Setup

Please contact Utility Billing at (360) 363-8001, email utilitybilling@marysvillewa.gov, or fill out our online form.

Closing An Account

Please contact Utility Billing at (360) 363-8001 or email utilitybilling@marysvillewa.gov, or fill out our online form.

Suspend Services

To suspend service(s) temporarily, please submit a service suspension request

Reinstate Service After Disconnection for Non-Payment

If service has been disconnected for non-payment, you will be charged $20 for disconnect and reconnect the first time, and $40 each time if it occurs again within 12 months of the initial shut-off.  Any request to reinstate service after 5pm Monday through Friday, or on weekends or holidays, will result in an additional $75 after-hours fee payable by 9am the following business day.