Customers with a delinquent balance for service from March 1, 2020 to September 30, 2021 must either:
1) Pay the past due balance in full by December 1, 2021 **
2) Set up a 12-month payment plan* for the past due balance by December 1, 2021 **
* Payment plans must be signed and returned to City Hall by Wednesday, December 1, 2021. Mail or drop off your signed arrangement that came with your letter by December 1, 2021. You can also sign in person at City Hall.
** If neither of the above actions are taken, shut offs will commence on Tuesday, December 7, 2021.
Bills dated after September 30, 2021 are not covered by the payment plan and are subject to disconnection for non-payment. Bills will show "Total Current Billing" and "Total Amount Due". The "Total Current Billing" amount must be kept current to avoid disconnection while the payment plan is in place.
Click the link below to calculate your monthly payment:
*Autopay MUST be set up by City staff. Any other manner of autopay setup may result in the full balance due being pulled automatically, not the monthly amount as detailed in your 12-month Payment Plan.