**** New payment portal coming July 13th ****

Click here for instructional videos. 

Click here to see instructions for NEW users.

Click here to see instructions for EXISTING users.


Behind on your utility payments?

The governor's moratorium preventing shut-offs of electricity, natural gas, and water is ending September 30, 2021.  If you've fallen behind on your utilities, you have time now to start looking for utility assistance.

COVID-19 Information on Customer Assistance Programs for Water System Customers 331-661

Washington State Department of Financial Institutions

Washington Utilities and Transportation Commission

Apply for state Washington Water Assistance

  • Already receiving assistance through the state electricity assistance program (LIHEAP)? No need to reapply.
  • Contact Washington Dept of Health for further information.

If you are a renter in Marysville, please click the link below for assistance on Utility Bills.

https://www.workforcesnohomish.org/utilities/


City Hall is now open from 8:30am to 5:00pm Monday-Friday. 

Only 2 at a time allowed in lobby. Please wear a mask unless you are fully vaccinated, and stay 6ft away from others.  


COVID-19 - Recent Updates

*NEW* - Beginning April 5th Solid Waste will resume the collection of bulk waste (e.g., mattresses, furniture, etc.) for curbside collections. Residents will need to contact Utility Billing at 360-363-8001 or click here to schedule a pickup day for this service.

Cost for common bulk items:
Recliner/Chair$13.32
Box Spring$13.32
Mattress$13.32
Sofa$19.98
Loveseat$13.32
Hide-a-bed$33.30
Kitchen Table$13.32
Carpet (4' long sections, rolled/tied)$13.32
BBQ (tank removed)$13.32

Items we cannot take include: refrigerators, televisions, computers, washers/dryers, hot water heaters, dishwashers, stoves, yard debris/trees/sod, tires, fuel tanks/propane tanks, hazardous  waste, roofing material, rock/concrete/bricks. 

Extra residential garbage collection will continue to be coordinated through Utility Billing. Residential solid waste customers who have extra garbage will place the extras into their cart and call Utility Billing at 360-363-8001, or click here to request an extra pickup. Prices will be based on cart size: 20 Gallon $6.66, 36 Gallon $6.66, 64 Gallon $13.32, and 96 Gallon $19.98.

  • No late fees or water disconnections for unpaid balances through September 30, 2021.
  • Need extra garbage picked up? Visit our COVID-19 Utility Updates page for the current policy on how extra garbage is being handled.  


Once-a-month garbage customers:

Please put your garbage cart out on the first full week of each month on your normal collection day. See the schedule to the left.


If snow or other events prevent safe collection of garbage or recycling, the City will collect double on the next collection day or, if circumstances permit, later in the collection week. Please see www.marysvillewa.gov, social media, or announcements regarding collection.  The City will collect when safe to do so, as such, there is no credit given as all materials will be collected.


Leak Adjustments and Discounted Rates

Visit our Discounts & Rebates page for more information on low-income senior/low-income disabled rates and leak adjustments. 


Utility Tax Disclosure

The amount billed for each of the services below include the following taxes:


WaterSewerStormwaterGarbage
State Business & Occupation Tax1.75 %1.75%1.75%N/A
State Public Utility Tax5.03%3.85%N/A3.86%
City Utility Tax8.50%8.50%8.50%15.00%