Start or stop service

Reinstate utility service

If service has been disconnected for non-payment, you will be charged $20 for disconnect and reconnect the first time, and $40 each time if it occurs again within 12 months of the initial shut-off. Any request to reinstate service after 5 p.m. Monday through Friday, or on weekends or holidays, will result in an additional $75 after-hours fee payable by 9 a.m. the following business day.

Stop utility service

To stop service(s) temporarily or to close your account, please either contact a billing representative at 360-363-8001 immediately for a closing read and bill, or fill out and submit a service suspension request. Please notify the city of your forwarding address to ensure that your closing bill is handled in a timely manner.